Privacy Policy

Holistic Hearts LLC Customer Information and Credit Information Policy

At Holistic Hearts LLC, we are committed to protecting the privacy and security of our customers' personal and credit information. This Customer Information and Credit Information Storage and Privacy Policy outlines how we collect, use, disclose, and safeguard this information. By using our services and providing your information, you consent to the practices described in this policy.

Information We Collect

Customer Information: We collect the following types of customer information:

• Contact Information: Name, address, email address, phone number, and other contact details. 
• Account Information: Username, password, and other credentials used to access our services. 
• Payment Information: Credit card or payment card details, billing information, and transaction history.

Credit Information: We may collect and store credit information for processing payments and verifying your identity. This includes:

• Credit card numbers, expiration dates, cvv codes, and billing addresses.

How We Use Customer Information and Credit Information

Customer Information: 

We use customer information for the following purposes:

• To process orders, transactions, and payments.
• To communicate with customers regarding their orders, account status, and inquiries.
• To provide customer support and address customer issues.To send promotional offers, newsletters, and marketing communications (with consent).

Credit Information: 

We use credit information exclusively for processing payments and ensuring the security of transactions. We do not store credit card information beyond the duration of the transaction.

Disclosure of Information

We may disclose customer information and credit information under the following circumstances:

• To third-party service providers who assist us in providing our services (e.g., payment processors).When required by law, government authorities, or to comply with legal obligations.To protect our rights, privacy, safety, or property, or that of our customers or others.

Security of Information

We implement security measures to protect customer and credit information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security audits. Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain customer and credit information for as long as necessary for the purposes outlined in this policy, or as required by applicable law. We will securely dispose of information that is no longer needed.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights or make inquiries about your data, please contact us using the contact information provided in the Contact Holistic Hearts section.

Changes to this Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on our website, and we encourage you to review this policy periodically.

Contact Holistic Hearts

If you have questions, concerns, or requests regarding our Customer Information and Credit Information Storage and Privacy Policy, please contact us at: HolisticHearts405@gmail.com