Terms and Conditions

Holistic Hearts Return Policy

At Holistic Hearts, we are committed to ensuring your satisfaction with our beauty and skin health care products. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy to make your shopping experience as smooth as possible. Please read our return policy carefully before proceeding with a return or exchange.

1. Eligibility for Returns and Exchanges

You are eligible for a return or exchange if:

• You have purchased the product directly from our official website or authorized retailers. The product is unused, unopened, and in its original packaging. The return request is initiated within 30 days of the original purchase date. You provide proof of purchase (e.g., order number or receipt).

2. Returns and Exchanges Process

To initiate a return or exchange, please follow these steps:

a. Contact our Customer Support Team:

• Email: Holistichearts405.com: (405) 850-0694

b. Provide the following information:

• Your name and contact information. Order number or proof of purchase. The reason for the return or exchange.

c. Our Customer Support Team will guide you through the return or exchange process and provide you with a Return Authorization Number (RAN) if applicable.

d. Carefully package the item(s) to be returned, including all original packaging and any included accessories.

e. Clearly mark the RAN on the outside of the package.

f. Send the package to the address provided by our Customer Support Team.

3. Refund and Exchange Policies

a. Refunds:

• All Sales are final.

b. Exchanges:

• If you are requesting an exchange, we will ship the replacement item(s) after receiving and inspecting the returned product. If the replacement item(s) are of higher value, you will be responsible for paying the price difference.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our Customer Support Team immediately. We will arrange for a replacement or issue a refund, including any associated shipping costs.

5. Shipping Costs

You are responsible for the cost of returning the item(s) unless the return is due to our error (e.g., damaged or incorrect item). We recommend using a trackable shipping method to ensure your return is received.

6. Contact Us

If you have any questions or need further assistance, please don't hesitate to contact our Customer Support Team:

• Email: info@holisitchearts405.com Phone: (405) 850-0694

Holistic Hearts reserves the right to update or modify this return policy at any time. Please refer to our website for the most current version.

Thank you for choosing Holistic Hearts for your beauty and skin health care needs. We appreciate your trust in our products and services.